What Is Organisation Admin
The Organisation Admin is a separate interface from your individual store admins. Access it at plus.shopify.com. It shows all stores in your Plus contract and provides organisation-level settings for users, apps, and reporting.
Merchants with a single store rarely use the Organisation Admin extensively. It becomes invaluable when you have multiple stores: regional stores, wholesale stores, expansion stores, or different brand storefronts under one contract.
Managing Multiple Stores
From the Organisation Admin, you can navigate between all your stores without separate logins. Staff can be granted access to specific stores rather than having separate accounts for each.
Key settings managed at organisation level: user accounts, billing, plus plan configuration, and Plus-exclusive features that apply across all stores.
Staff Permissions
Manage staff at the organisation level to avoid creating separate accounts in each store. An organisation-level staff member can be assigned to specific stores with specific permission levels.
Use role-based permissions: a marketing manager might have access to all stores but only to specific sections. Apply least privilege principles.
Cross-Store Reporting
The Organisation Admin provides basic cross-store analytics: total revenue across all stores, order volumes, and active customers. For more granular reporting, use Shopify's Reports API or a BI tool like Looker connected to all your stores.
Expansion Stores
Plus contracts include up to 9 expansion stores at no additional cost (10 stores total). Expansion stores are full Shopify stores ideal for: localised storefronts, a wholesale store, a staging environment, or a separate brand.
Request expansion stores via your Shopify Plus merchant success manager.
Best Practices
Document which stores serve which purpose and maintain a clear naming convention. Audit staff access permissions quarterly. Keep your expansion stores purposeful: each store adds operational overhead.
