Reports Overview
Shopify provides built-in reports covering sales, customers, products, marketing, and more. Access reports via Analytics → Reports in your admin.
Report Availability by Plan
- •Basic: Basic reports and analytics dashboard
- •Shopify: Professional reports with more detail
- •Advanced: Custom report builder and advanced analytics
- •Plus: All reports plus additional enterprise features
Sales Reports
Sales reports show revenue, orders, and transaction data over time.
Key Sales Reports
Sales over time
Total sales by day, week, month, or custom period. Great for identifying trends.
Sales by channel
Compare online store, POS, and other sales channels.
Average order value
Track how much customers spend per order on average.
Customer Reports
Customer reports help you understand who buys from you and how often.
Useful Customer Metrics
- •First-time vs returning: Balance of new customer acquisition vs retention
- •Customer lifetime value: Average revenue per customer over time
- •Customers by location: Where your customers are based
- •Purchase frequency: How often customers return to buy
Product Reports
Product reports show which products sell best and which might need attention.
Key Product Reports
- •Sales by product: Your bestsellers and underperformers
- •Sales by variant: Which sizes, colours, etc. sell best
- •Inventory levels: Stock levels across products
- •Product views to purchase: Conversion by product
Custom Reports
On Advanced and Plus plans, you can build custom reports with specific dimensions and metrics.
- 1Go to Analytics → Reports
Click "Create custom report"
- 2Choose a category
Select sales, customers, products, etc.
- 3Add columns
Select the metrics you want to see
- 4Add filters
Narrow down to specific data
- 5Save the report
Name it and access it anytime
Exporting Data
Export reports to CSV for further analysis in Excel or Google Sheets.
- •Click "Export" on any report to download CSV
- •Schedule automatic exports on Plus plans
- •Use the Admin API for programmatic data access
Best Practices
- •Review weekly: Set a regular time to check key reports
- •Compare periods: Always compare to previous period or year
- •Act on insights: Use data to inform decisions, not just observe
- •Combine with GA4: Use Google Analytics for deeper traffic insights